Cashier - Service Department

Job Description

Are you someone who enjoys helping people, staying organized, and working in a fast-paced environment? We’re looking for a Service Cashier to join our team and be the welcoming face of our Service Department. This position is vital in maintaining customer satisfaction by handling transactions accurately and providing top-tier service with a positive attitude.

Key Responsibilities:

• Greet customers in a courteous and professional manner.

• Accurately compute and process payments for service and parts transactions.

• Handle cash, checks, and credit card payments; issue receipts and provide change.

• Provide refunds or credit memorandums for returned merchandise.

• Operate and reconcile the cash register daily.

• Maintain accurate filing of repair orders, parts invoices, rental forms, and other documents.

• Close all open invoices efficiently and accurately.

• Maintain the boutique area, including stocking, cleaning, and dusting displays.

• Keep the cashier and customer waiting areas clean and organized.

• Assist customers with general inquiries and direct them to the appropriate staff for service-related questions.

• Support the Service Department with tasks such as assisting with loaner vehicles and directing customer foot traffic.

• Perform other duties as assigned.

Qualifications:

• High school diploma or GED required.

• Prior cashier or customer service experience preferred.

• Excellent communication and interpersonal skills.

• Strong attention to detail and organizational abilities.

• Friendly, positive demeanor and a customer-first mindset.

• Ability to multitask and work well in a team environment.

• Professional appearance and conduct.

Why Join Us?

• Supportive and inclusive team environment

• Opportunities for growth within the dealership

• Competitive compensation