We’re partnering with a well-established and growing retail meat operation seeking a Director of Retail Meat Operations to lead the day-to-day and strategic direction of a specialty meat retail business. This leader will oversee business performance, financial accountability, team development, and operational excellence—combining industry expertise with a strong business mindset.
This is a high-impact, hands-on leadership role that will shape the customer experience, drive operational efficiencies, and expand retail and wholesale channels.
Lead daily operations: staffing, scheduling, training, and performance management.
Ensure compliance with health, safety, sanitation, and food handling standards.
Design and execute growth strategies across retail and wholesale channels.
Deliver an exceptional, high-touch customer experience aligned with premium product offerings.
Implement SOPs to ensure product quality, consistency, and service excellence.
Develop and manage operating budgets, including labor, overhead, and cost of goods sold.
Analyze pricing strategies, vendor terms, and margins to optimize profitability.
Monitor sales performance and provide regular reporting to senior stakeholders.
Identify and implement cost control and continuous improvement initiatives.
Manage cash handling procedures and financial reporting with integrity.
Maintain optimal inventory levels and accurate tracking systems.
Source and negotiate with vendors to procure high-quality products.
Coach the team on customer service and resolve complex issues with a focus on retention.
Plan and execute seasonal promotions and in-store campaigns.
Maintain store presentation and brand alignment.
Partner with marketing on local outreach and advertising.
Build strong community relationships and brand reputation.
Contribute to long-term strategic planning and service expansion (e.g., delivery, e-commerce).
Stay abreast of industry trends, consumer preferences, and competitive activity.
Perform other duties as needed, including packaging, department cleaning, and assisting across departments.